ATTENTION CUSTOMERS!! Please understand that the factory production is delayed due to covid-19 and all orders for juicers are delayed than the usual delivery schedule. New delivery schedule will be noticed later as production conditions are updated. Regarding the repair service for customers, we apologize for the delay in our repair service as service parts including juicers are not currently available from the juicer manufacturer, Angel Co. Ltd. South Korea. We have not received an exact date from Angel Co. Ltd. South Korea regarding when the service parts will be supplied. We placed an order for Angel Juicers including service parts 4 months ago, and the full amount $286,404.40 ordered has already been paid for, but Angel Co. Ltd. has not yet shipped. Therefore, we are now in serious sales difficulties due to the disruption in the supply of Angel Juicers including service parts by manufacturer. If the delay in the supply of service parts by Angel Company continues, our repair service may no longer be possible due to the discontinuation of the service parts supply in the future. If you would like to know more about the supply schedule for Angel Juicers with service parts, please contact the manufacturer directly. (email: angelteam.trade@gmail.com & Phone : South Korea 011 82 51-328-3004). We hope that your sincere support can be delivered directly to the manufacturer, Angel Company so that our customer service can quickly recover from the difficult situation facing us now and provide our customers with quality service again in the future. Please understand that we are doing our best to overcome the current difficult Covid-19 situation. Thank you very much for your kind patience and cooperation on the above matters.

Return Policy

It is the customer's responsibility to fill out and send the registration form immediately upon purchase of the product. Doing this will help you and Super Angel expedite resolving any problems that may arise. Any damages, missing parts or defective products must be reported by the customer within 24 hours of receipt of the product.

Unused and unopened box may be returned within 7 days from the delivery date subject to 7% return processing fees in addition to original shipping fee. For used or opened products, returns are accepted within 30 days from the delivery date with a 20% return processing fees plus original shipping fee and MUST have a RMA number. After receiving and inspecting the returned products, additional deduction for any damaged parts during transit caused by unsecured return packing or by customer's misuse may be assessed if applicable on the refund process.  

Parts such as twin gears, screen housing extractors, and splash guards are non-refundable after purchase.  Accessories considered as 'normal wear and tear' are also subject to a non-refund after purchase (cleaning brushes, wooden pushers, silicone o-rings etc.).  

For authorized returns that received free shipping during our free shipping promotional period, the cost of shipping for the product(s) being returned will be deducted from your refund at the prevailing rates via UPS (or USPS) based on the quantity and weight of the product(s) from our warehouse to the original delivery address in addition to any other deductions including but not limited to re-stocking fees plus cleaning fees.

If damage occurs because items were improperly repackaged, the customer will be held responsible. No refund will be issued after 30 days of delivery. Super Angel Juicer will not be responsible for taxes, duties or other charges that may occur for products being returned from outside the United States. Unauthorized returns without a Return Authorization Number will be refused.

SUPER ANGEL CAN ONLY ACCEPT RETURNS FOR MERCHANDISE PURCHASED DIRECTLY FROM SUPER ANGEL. RETURNS FOR ITEMS PURCHASED FROM OTHER DEALERS WILL NOT BE ACCEPTED. FOR ITEMS NOT PURCHASED DIRECTLY FROM SUPER ANGEL, PLEASE CONTACT THE DEALER FOR THEIR RETURN POLICIES.